
FAQ's
Café Tomassi is open 7 days a week, from 10am-4pm. Tomassi’s restaurant is open 11.45am until last orders at 7pm, seven days a week. We are open every day of the year and on bank holidays, with the exception of Christmas and Boxing Day, when we are shut. For more information about our Christmas opening times and any seasonal variations to the above, please click HERE.
We will always try our best to fit in our walk in customers, but to guarantee your table and avoid disappointment, reservations are recommended. Please call us on 01702 435000. Unfortunately for logistical reasons we cannot guarantee you a particular table, but will always try our hardest to meet your request where possible.
Allergens: Our food is freshly prepared in our busy kitchen & counters that handle allergens, so we can’t guarantee that our food & drinks are allergen free. Please take care. If you have a question regarding an allergen, please contact us on 01702 435000 or fill out the contact form. Please see the below for our full allergen statement which gives more detail on our allergen policy.
Gluten & Dairy Free: For those trying to eliminate gluten from their diet, there are many items on our menu that do not contain any ingredients that have gluten listed as an allergen - please speak to your server for more information. However, we cannot guarantee that these items are free from all traces of gluten, and will have been prepared in an environment that contains traces of gluten. Due to this, we regret that our menu is not suitable for Coeliacs or anyone that requires their food to meet the legal official gluten free standards. We have soya milk available for those that are dairy free, and if given notice, can arrange for dairy free ice cream or sorbet to be available.
Vegetarian & Vegan: We have a number of items on both our café and restaurant menus that are suitable for vegetarians and there are also vegan options available; please ask your server for more information when ordering if you need help.
Full Allergen Statement: At Tomassi’s we take allergies and our responsibility to you very seriously so we wanted to make sure that you know, all our food is freshly prepared in our busy kitchen & counters that also handle allergens, so unfortunately we can’t guarantee that any of our food & drinks are completely allergen free. We are able to tell you if any of the 14 declarable allergens form part of the ingredients of your chosen item of food and drink, but cannot guarantee that any item is completely free of traces and transfers from any allergen due to their presence in our cooking environment. If you can tolerate small amounts or traces of the allergen in question, we will try our hardest to help you choose something suitable or adapt our food to suit your dietary requirements. If you have a very severe allergy or would be allergic to small amounts/traces of any allergen, we would urge you to speak to us before coming to the restaurant so that we can discuss potential options in advance. However, even in these circumstances, we cannot guarantee any item would be allergen free and to ensure your health, safety, and well being would advise you that our dishes are not suitable for your dietary requirements and not safe for you to eat. Customers with severe allergies are more than welcome to bring their own meals to eat alongside their fellow diners, but should be aware if using our utensils, glasses & plates that nuts and all other allergens are also present in our washing up environment. Your are of course more than welcome to bring your own items.We thank you for visiting Tomassi’s & hope that this notice has helped you make an informed decision about your meal.
Both the ground floor of our restaurant and café are accessible via wheelchair, and there is plenty of space for wheelchairs at our tables. Please let us know if you will be bringing a wheelchair or have any other requirements when booking so that we can make sure your table is accessible. Our ground floor bathroom has a disabled toilet.
We have a limited number of high chairs available, please let us know if you require a high chair when making a reservation so that we can ensure one is available. There is only space for pushchairs at a limited number of our tables, so again, please let us know if advance if you will need to keep your pushchair at the table with you so that we can make sure you have space. Please click here to see our children’s menu.
Please find our policy here